Nexus Pass Online Inc. is a private Canadian company. We prepare and manage NEXUS applications for a fee. We are not a government agency.
Nexus Pass Online Inc. logo Nexus Pass OnlineNEXUS application specialists since 2021
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NEXUS application service

Your NEXUS application, handled for you from the first form to approval.

Our team has prepared more than 17,800 applications since 2021. We complete your application, check every document, submit within 14 days and book your interview within 7 days of conditional approval. If you are denied, you get your money back.

Book a free call See packages and prices
4.8
★★★★★

From 753 Google reviews. Read them on Google

Watch C. Kraft share her NEXUS experienceReal client video
Since 2021helping travellers get NEXUS
17,800+applications prepared
4.8 ★★★★753 Google reviews
14 daysmaximum to submission
Why people get stuck

NEXUS is worth having. Getting it takes more work than most people expect.

You can apply on your own, and some people do. Here is where most applicants lose time, or end up starting over.

Hours of detail

A long, exact application

Five years of addresses, jobs and travel, with dates. Anything that doesn't match your documents can hold your file up.

Two countries

Canada and the U.S. both review it

Your application is checked by both governments. A small error or missing detail can mean delays, or a denial and starting again.

In person

Interviews are hard to book

After conditional approval you need an interview, and open times can be hard to find near you.

Waiting

Months of checking a portal

Updates arrive in a government account you have to keep checking, with deadlines you have to remember.

On your own vs. with us

Same application. Far less of your time, and someone accountable for getting it right.

Doing it yourselfWith Nexus Pass Online
The applicationYou fill in every field and hope it's rightWe complete it for you, line by line
DocumentsYou work out what's neededWe tell you exactly what to send, then check it
Before it's sentNo one checks your answersA specialist reviews everything, and you approve it
SubmissionWhenever you get to itWithin 14 days
Your interviewKeep searching for an open timeBooked within 7 days of conditional approval, if you want it
Status and deadlinesKeep checking the portal yourselfWe track it and tell you what each update means
Approval timeNo guaranteeGuaranteed in every package: 18, 12 or 6 months
If you're deniedStart overYour money back
Travel perksNoneLounge membership for every applicant, plus a 7-day, 7-night family resort stay with Premium and Elite
QuestionsSearch onlineCall or email a team that knows your file
How it works

Five steps. We do the heavy lifting.

  1. Free call

    We check your eligibility, answer your questions and help you choose a package.

  2. We prepare it

    We complete your application and review every document. You approve it before anything is sent.

  3. Submitted in 14 days

    Your complete application goes in within 14 days.

  4. Interview booked

    Once you're conditionally approved, we can book your interview within 7 days.

  5. Approved

    We keep you updated until your NEXUS membership is active, then send your lounge membership.

Packages

Choose how fast you want approval guaranteed.

Every package includes the full service, our approval-or-refund promise and a premium airport lounge membership for every applicant. Prices in USD, HST included.

Standard

The complete service, start to finish.

$597per applicant
18 moApproval-time guarantee
  • Free eligibility call
  • Application completed for you
  • Full document review
  • Submission within 14 days
  • Interview booked within 7 days of conditional approval
  • Status tracking and updates
  • Phone and email support
  • Approval or your money back
  • 1-year lounge membership ($99 value)
Get started
Best for couples and families

Premium

A dedicated specialist and a faster guarantee.

$897per applicant
12 moApproval-time guarantee
  • Everything in Standard
  • Your own dedicated specialist
  • Faster callbacks and customer service
  • 3-year lounge membership ($297 value)
  • 7-day, 7-night resort stay for a family of 4 ($2,500 value) when you add a second applicant
Get started
Fastest guarantee

Elite

Our highest level of service and perks.

$1,297per applicant
6 moApproval-time guarantee
  • Everything in Premium
  • Fastest callbacks and customer service
  • Renewal help when your membership is due
  • 5-year lounge membership ($495 value)
  • 7-day, 7-night resort stay for a family of 4 ($2,500 value), included
Get started

Applying with family? Each additional applicant gets a family discount. Approval time is measured from submission to conditional approval.

Travel perks

A $2,500 family resort week, plus lounge access for every applicant.

Premium and Elite include a week away at your choice of 3,000+ resorts worldwide. Every applicant in every package also gets their own premium airport lounge membership.

Premium and Elite

7-day, 7-night resort stay for a family of 4

Pick from more than 3,000 resorts around the world, from beach getaways to mountain escapes, and take the whole family for a full week.

7 daysand 7 nights
Family of 4on one stay
3,000+resorts worldwide
$2,500 valuetypical cost of a week at a resort for a family of 4
Included with Elite, and with Premium when you add a second applicant. Sent once you're approved.
Every package

Premium airport lounge membership

Relax before your flight or during a layover. Book any of 1,400+ airport lounges worldwide at member rates, with perks like 50% off a companion's pass. Complimentary for every applicant.

1 yearStandard, $99 value
3 yearsPremium, $297 value
5 yearsElite, $495 value
Membership provided by LoungePair and sent once you're approved.
Our promises

You take no risk on whether, or when.

Approval or your money back

If your NEXUS application is denied, we refund our service fee.

Approval-time guarantee

Conditional approval within 18, 12 or 6 months of submission, depending on your package.

Interview within 7 days

Once you're conditionally approved, we can book your interview within 7 days if you want it.

Conditions apply. See our Terms of Service and Refund Policy.

Client videos

Hear it from the people we've helped.

Real clients, in their own words.

C. KraftN. BergmanJ. PennelB. RondeauC. GilpinS. PereiraM. SachdevaL. SartorS. ProcyshynJ. WeeningT. CroucherD. EdwardsJ. FudgeD. Sprentz
Google reviews

What our clients write about us.

4.8
★★★★★
753 reviews on Google →
★★★★★

I wanted to take a moment to express my sincere gratitude for the outstanding work you did in securing Nexus cards for me and my family. Your attention to detail and dedication to navigating the application process was truly impressive.

Your thoroughness in ensuring that all our documents were correctly completed and submitted on time made the entire process smooth and efficient. I greatly appreciate your proactive communication and the way you kept us informed every step of the way.

Thanks to your efforts, we can now enjoy the benefits of expedited border crossings, which will make our travel experiences much more convenient. Your professionalism and expertise have made a significant difference, and I’m genuinely grateful for your support.

Thank you once again for your exceptional service. We’re thrilled with the outcome and appreciate everything you’ve done for us.

Michael T. · Google review
★★★★★

The whole Nexus process was was well executed at every check point. They were very helpful, informative and precise. I couldn't ask for anything more.

John M. · Google review
★★★★★

My wife and I applied for our Nexus Cards Late December. We have just received our final interviews. We are very happy with service and how rapidly we recieved approval. Special Thank you to Trudie for all your help. You were great.

Paul H. · Google review
★★★★★

They kept me updated every steps along the way. They also helped me book my interview in Niagara Falls New York. I am looking forward to completing this step.

Debbie M. · Google review
★★★★★

Was interested in applying for nexus was extremely confused with the progress and doing it myself and I found nexus pass online and it was a great decision. My friend got his nexus in 2 years after applying and had to do everything him self when I got mine in only 6 months! Harsh was great as he always reached out and gave me updates when needed!

David · Google review
★★★★★

My call was returned right away
She was pleasant and confident and very helpful.
Thank you

Harry B. · Google review
★★★★★

Although I was very skeptical at first and the process did take longer than anticipated, they have done a great job of keeping me in the loop regarding the progress/status of my application throughout. The Canada/US interviews were scheduled easily and all the associated documents/directions/instructions were clear and easy to follow. Thanks very much!!

Ian R. · Google review
★★★★★

This process was a long road but with your help a very easy and helpful application and any questions we had were resolved very quickly! We appreciate everything that you helped us with

Kevin C. · Google review
★★★★★

Polite & cooperative Staff, very friendly. I don’t understand why it took approximately 11-12 months, however when I first applied in July of 2023, I omitted a piece of needed info, which your service added in Sept 2023. I’ve got the Nexus card now.. thanks for getting it activated on my behalf. Just in time for me to travel with my wife ! With appreciation, GWG

Gary G. · Google review
★★★★★

We were very pleased with the process. The people we dealt with were always professional, patient and kind. Answers to questions came in a timely manner. We recommend this process. Thank you to your entire team.

A. M. · Google review
★★★★★

Sachin was phenomenal. He helped us through the process of getting our appointments with some difficulties. State past 6 PM to ensure that everything was completed. We are really happy with his help.

Steve M. · Google review
★★★★★

Excellent service.
No stress and worry free. I absolutely recommend.

Danny R. · Google review

Reviews copied word for word from our Google Business Profile. Read all 753 reviews on Google

Our story

It started in a customs line with four kids.

One summer my wife and I stood in a long customs line with our four children, watching travellers in the express lane walk straight through. By the time we reached the front, I knew I wanted that for my family.

So I learned how NEXUS works, worked through the application and got my family enrolled. Every trip after that was easier. I also saw how easy it is to get stuck on the forms, the documents and the interviews.

I started Nexus Pass Online in 2021 so other families could get there without the frustration. Our team has now prepared more than 17,800 applications, and we treat every one like it's for our own family.

Dale JavedFounder, Nexus Pass Online
Questions

Answers to what people ask us most.

Are you part of the government?

No. Nexus Pass Online Inc. is a private Canadian company. We prepare and manage NEXUS applications for a fee. We are not part of the Canada Border Services Agency (CBSA) or U.S. Customs and Border Protection (CBP).

Can I apply on my own?

Yes, at ttp.cbp.dhs.gov. Our clients choose us to save time, avoid the mistakes that cause delays or denials, get their interview booked quickly and have our approval guarantees behind them.

What does NEXUS give me?

Faster crossings between Canada and the U.S. by land, air and sea for pre-approved travellers, including dedicated NEXUS lanes at the land border. Members can also use their NEXUS number for TSA PreCheck on U.S. flights. Membership lasts five years.

How long does it take?

We submit your complete application within 14 days. Each package comes with an approval-time guarantee, measured from submission to conditional approval: 18 months for Standard, 12 for Premium and 6 for Elite.

How fast can I get an interview?

Once you're conditionally approved, we can book your interview within 7 days if you want it.

What if my application is denied?

You get our service fee back under our approval-or-refund promise. Conditions apply, as set out in our Refund Policy.

Can my family apply together?

Yes. Everyone, including children, needs their own application, and we prepare them together. Each additional applicant gets a family discount and their own lounge membership.

What is the lounge membership?

A premium airport lounge membership that lets you book any of 1,400+ airport lounges worldwide at member rates. Every applicant gets their own: 1 year with Standard, 3 years with Premium, 5 years with Elite. We send it once you're approved.

Who will work on my application?

Our own application team. Premium and Elite clients get their own dedicated specialist.

Free call

Talk to a NEXUS specialist. No obligation.

Tell us a little about you and we'll call to check your eligibility, answer your questions and help you choose a package.

Call us1 888 90NEXUS (1-888-906-3987)
Emailcustomercare@nexuspassonline.com
Office231 Oak Park Blvd, Suite 301, Oakville, ON L6H 7S8
Is this your first NEXUS application or a renewal?

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